Terms & Conditions

Booking & Payment

  • A 50% deposit is required at the time of booking.

  • The remaining 50% is charged 7 days before arrival. After this point, bookings are non‑refundable.

Cancellations

  • Cancellations more than 7 days before arrival incur a 10% administration fee on the total booking amount.

  • Cancellations within 7 days of arrival are non-refundable and charged in full.

Check-In & Check-Out

  • Check-in: From 2:00 PM

  • Check-out: By 10:00 AM

High-Season Nights

  • During high season (June–October), Friday and Saturday nights must be booked together—single-night bookings on these days are not accepted.

If you have any further questions about our Terms and Conditions please contact us on info@turoalodge.co.nz or via social media.